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Testimonials

What our Guests are saying...

"Best breakfast of all BW hotels we've stayed at." FE Jan. 9, 2018

"One of the best BW breakfasts I have ever had! Great beds and pillows?!" JL Dec.22, 2017

"This hotel is the best we've ever stayed at. Wonderful staff and facilities." RP Dec. 20, 2017

"Enjoyed the waffle maker - new to us since our last visit. Best Hotel Breakfast Anywhere!". JS Dec. 17, 2017

"Don't change the bed brand - best sleep in the business!". JD Nov.15, 2017

"Breakfast is now one of the best in Best Western system in North America." LB Nov. 15, 2017

"We love the consistent high quality and comfort and great staff." RB Nov. 13, 2017

"Cannot give names but they all (check-in/out, cleaners, breakfastlady) were terrific. I realise this sounds almost too good to be true but don't change a thing!" MV Nov. 10, 2017

"I love this clean friendly hotel." MB Nov. 11, 2017

"Keep doing what you are doing." MA Nov.8, 2017

"It is great that BW found a special lady who is in charge of the BEST breakfast we have had here. Hot food hot, real potatos, well cooked sausage - delicious. Our hostess kept all choices well stocked. She was happy to help people and patiently answered questions." RL Nov.1, 2017

"Everyone was excellent. Keep doing what you're doing." PG Nov.1, 2017

"You get A+ overall on our entire experience! One of the best breakfasts we've had at BW."  MKR Oct.31, 2017

"Loved the waffles and all the choices - you could eat here a week and not have the same thing". " Seriously better than home - the view was amazing". "Very friendly, very welcoming..." BS Oct.20, 2017

"Very good (breakfast) compared to the other hotels I've been to. Well organized and friendly staff." CM, Oct. 21, 2017

"No hotel provides the level of care and service by all staff this hotel does." LH, Oct.21, 2017

"Jan was exceptional. Very kind and hardworking. - Everything was always stocked and clean." (RE: Breakfast) LR, September 25, 2017

"Re: Breakfast: I have never seen such a variety of items or cheerful & helpful breakfast staff! We travel a fair amount and your front desk staff is simply excellent. The rooms are very clean and comfortable, particularly the queen suite - wow - perfect!". KP August 14, 2017

"Have stayed here exclusively the last few years in the summer when visiting from Vancouver, and staff/rooms have always been great!". SW August 14, 2017

"All staff provided exceptional service. All was wonderful. Keep up the good work. Very nice breakfast staff. Nice groomed gardens." DE August 14, 2017

"Great room - well appointed and clean. Great hotel." SZ August 14, 2017

"Very helpful breakfast staff. Love the pancake machine." MW August 12, 2017

"Meticulous attention to detail. Very well organize. Top notch staff. Thank you."  AK August 12, 2017

"Staff is amazing at this hotel. Could not ask for any better." JH August 10, 2017

"Morning time full breakfast is a great asset as most restaurants open after 10:00AM and are far off." HG  August 10, 2017

"Everyone during our stay was very helpful, professional and curteous." SO July 31, 2017

"In all the stays we've had here the entire front end staff have been exceptional." PM July 31, 2017

"I had an amazing holiday in Victoria and the hotel greatly added to the experience. We loved the hot tub and pool and the view from our balcony was great. We didn't want to leave!". LC July 30, 2017

"All staff excellent. Breakfast exceptional. It's perfect as it is! Fantastic accommodation and exceptional staff." DS July 29, 2017

"This hotel will always be our home away from home in Victoria. If you want a "Welcome to your home in Victoria" then this is it. Our over the top rave of this hotel is one that is well-deserved. There is every reason to stay here - Location, friendly staff, clean, updated rooms." TS  July 29, 2017

"I don't know all the names but there wasn't one staff member who wasn't cheerful and helpful. Don't change a thing! This is the best Best Western we have stayed at." SF

"We liked it here and will be back. We found it peaceful and well-run."  VW

"The whole experience here was delightful! We're coming back next year!" SH

"Best Breakfast of any Best Western we've stayed at." BC

"Received excellent service. Beds and pillows were very comfortable." SM

"Excellent Breakfast Choices! Very Impressive." - JA

"Breakfast room well laid out. Staff were friendly and helpful." BS

"Breakfast was very good. One of the best hotel buffets we've had. Coffee - excellent and friendly staff." SM

"Front Desk staff are amazing. Very knowledgable, friendly and helpful. Breakfast Staff are so helpful! Always kept clean. Appreciate the room updates and daily newspapers. We honestly can't think of a thing to improve it." JR

"Recommended first by Travel Agent in 1992 for our first visit! Too many names of staff to list for excepetional service provided - Keep up the good work - can hardly wait until next visit!" JA

On Breakfast: "Staff friendly and helpful, always keeping things clean. Appreciate all the selections of hot and cold food items". LH, Alberta

"All staff were very friendly and informative. Would stay here again - even long term!" DH, Alberta

"All of your staff is great. Thank you for everything :-)" CM

"On the friendliness category of 1-5, where's the six?"

"Staff was wonderful – they did a great job!”
M.L – Stonewall, MB

“Everyone went above and beyond!”
C.A – Stonewall, MB

“Extremely cozy and homey set-up.”
S.H – Gatineau, QC

“Front desk staff is great, professional as well as personable. Room staff is excellent as well! How do you improve on perfection??”
J.S – Courtenay, BC

"I’ve been coming here every 2 weeks for 5 years, so I must be happy!”
R.H – Nanaimo, BC

On Breakfast:
“Breakfast staff is excellent.”

“Wish every hotel had this friendly staff!”
E.R – Qualicum Beach, BC

On Breakfast:
“Awesome that coffee is available all day, and breakfast is excellent!”
R.W – Lloydminster, AB

“Not sure how you would improve on this excellent service”
Guest

“Wifi was the best I used while in Canada.”
Guest

"Staff was very friendly and make people feel welcome right away. Felt right at home. Great food, well prepared; very friendly staff and start to the day! Room was welll looked after and housekeeping staff very friendly".
Guest

"We would have to name ALL front desk staff, buffet staff and cleaners - this BW Staff is&

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