Guest experiences at the Best Western Inner Harbour hotel Victoria are shared below, from comment cards and letters that we have received.
We hope that you too will give us the pleasure of being your hosts, whether here for a short or extended stay.
"Outstanding service. Superb hotel & location." - Caroline C. from London, UK, July 25, 2010
"Great staff - very friendly! Amesome room, so quiet and clean! Breakfast - WOW & what a selection. Had lots of fun in the pool. Thank you." - Lisa P. from Surrey, BC, July 24, 2010
"Front desk staff were excellent. Great service & the best we've had so far. Very good breakfast - nice selection. We had a great saty and will be back!" - David & Irene B. from Mission, BC, July 22, 2010
"Had a great stay! Staff were very friendly, room very comfortable. Loved the pool and hot tub!" - John M. from Bremerton, WA, July 19, 2010
"Quiet & comfortable!" - Tracy D. from Summerland, BC, July 1, 2010
"All recommendations by the staff were outstanding. Great variety and excellent atmosphere at the Victoria restaurants. All places were within walking distance. Thanks for your suggestions!" - Jamie A. from Pefaluma, CA, June 30, 2010
"Best Best Western I've ever stayed at!" - Lynda S. from Moosejaw, SK, June 30, 2010
"Everyone was great -that's amazing, when not just one stands out. You've got a great team!" - Kathy S. from Regina, SK, June 29, 2010
"Great stay! Wish we had more time. Many thanks!" - Paul L. from Miami, FL, June 29, 2010
"Great staff, super helpful. Nice breakfast and nice to enjoy a sauna." - Nicole E. from Kirkland, WA, June 29, 2010
"Everyone was very friendly, happy and helpful. The room exceeded our expectations. Best "Best Western" breakfast we ever had." - Lynne H. from Auckland, NZ, June 27, 2010
"All staff were excellent and very helpful in all ways." - Margaret L. from Saskatoon, SK, June 26, 2010
"The staff were beyond exceptional and very helpful. Service was awesome and we were very pleased. We can see why this hotel is rated #1 on Trip Advisor!" - Eloisa C. from Grand Prairie, AB, June 25, 2010
"Very helpful, polite and really friendly staff. Very clean, tidy and easily accessible areas. May have used the exercise room if we were here for a longer stay." - Margaret B. from Campbell River, BC, June 25, 2010
"The front desk people are great! And our suite was very nice." - Robert L. from St. Paul, MN, June 25, 2010
"We had a wonderful time! This is the best Best Western hotel we have stayed in. Breakfast was great!" - Eugene P. from Tacoma, WA, June 22, 2010
"Everyone including the atmosphere was absolutely marvelous! Thank you for everything!" - Rowaida B. from Surrey, BC, June 14, 2010
"Friendly, knowledgable, and consistently positive service. Good quality coffee. Everything looked fresh at breakfast and my kids loved the waffles! You made my family very happy while in your hotel! Thank you!" - Dwight W. from Campbell River, BC, June 6, 2010
"The front desk staff were outstanding, going that extra mile. A wonderful selection for a continental breakfast. Great pool temperature and comfy lounge chairs. Also, having a laundry room for guests to use was great. Thank you!" - Dave & Valerie V. from Kamloops, BC, June 4, 2010
"Everyone we came in contact with was very nice and knowledgable." Robert C. from Welches, OR, May 31, 2010
"Loved the experience! My friend and I both appreciated the virtual tours when booking. The Penthouse offered an absolutely fabulous view & was soooooo comfortable!" - Melanie C. from Calgary, AB, May 30, 2010
"Everything is good! Liked the availability of free newspapers in the lobby. And, very pleasant breakfast room." - Claire H. from Brantford, ON, May 26, 2010
"Excellent place to stay - wish we could stay longer!! Everything was pleasant - very nice and comfortable room. Cleaning staff very pleasant! Thank you!" - U. Church from Stettler, AB, May 26, 2010
"All the staff at the front desk were very pleasant with their lovely smiles and welcoming faces." - Esther M. from Dallas, TX, May 16, 2010
"Best continental breakfast I have seen at any hotel!" - Sandra L. from Edmonton, AB, May 12, 2010
"Excellent choice of juice, fruit, breads, pastries, muffins and scones at breakfast." - Cheryl B. from Kyle, SK, May 12, 2010
"Keep up the good work & thanks! Teapot in the room was greatly appreciated (by UK guests)." - Robert P. from England, May 11, 2010
"Excellent customer service - very friendly, helpful and pleasant staff. Staff serving breakfast were also very pleasant!" - Paul D. from Norwalk, CT, May 9, 2010
"Very pleasant and quiet atmosphere. Helpful staff. The room was perfect as is for us. Were not here long enough to check out or use the recreational amenities this time." - Guyneitha C. from Seattle, WA, May 9, 2010
"Very efficient and extremely courteous staff! I stay here becasue of the breakfast service!" - Elizabeth P. from Rocky View AB, May 8, 2010
"Beautiful, clean, unique & friendly atmosphere." - Don Q. from Hacienda Heights, CA, May 8, 2010
"Everyone has been exceedingly friendly throughout our stay." - Marikka H. from Sacramento, CA, May 8, 2010
"Awesome service, everything in the room was great. We enjoyed our stay and will stay again!" - Chrissie S. from Lloydminister, AB, May 7, 2010
"We found each and every staff most pleasant, helpful and friendly." - Betty D. from Calgary, AB, May 7, 2010
"Above and beyond our expectations." - Anne B. from Sydney, Australia, May 6, 2010
"Very impressed with how you manage such a splendid breakfast! My Finnish friends were very impressed - she especially loved the towels." - Laura A. from Surrey, BC, May 4, 2010
"This is a wonderful hotel! The service was excellent! You now offer a much better way of serving breakfast than when we were here three years ago." - William B. from Winnipeg, MB, May 4, 2010
"Great service and we enjoyed our stay!" - Sylvia H. from Victoria, BC, May 3, 2010
"Thank you for a great time! The gentleman at the front desk was very, very good. He deserves many kudos. Our room was perfect. The lady who cleaned our room was also very good. And the waffle machine was popular with our kids!" - Bill K. from Bothell, WA, May 3, 2010
"The staff were enjoyable and pleasant. Breakfast was fresh and tasty. Our room was excellent. Keep up the great service and cleanliness. Thank you!" - Jeanette S. from Comox, BC, April 28, 2010
"Your front desk staff are phenomenal! So helpful with such terrific suggestions." - James F. from Glen Ellyn, IL, April 24, 2010
"Very nice entrance to the hotel, with friendly staff to greet you! Keep up the excellent work!" - Arthur R. from Sidney, BC, April 23, 2010
"Great staff! The room was also great - nothing more required. Location was convenient to everything. Overall, wonderful experience!" - Ed T. from Burlington, ON, April 22, 2010
"This hotel was recommended to us. We found the staff to be friendly, very helpful and very professional. Everything in the room was great - next time I will try and book a harbour side room (looks like a great view). Too busy to use the recreational amenities, but will do so next time." - Melody M. from Calgary, AB, April 16, 2010
"Among the most helpful staff we have ever dealt with." - Will B. from Qualicum Beach, BC, April 12, 2010
"For a continental breakfast, there was a lot of choice and variety." - Cherisse A. from Calgary, AB, April 10, 2010
"Great hotel - 2nd time staying here - will come again. Wonderful satff! The room was perfect. And, the young lady to help out in the breakfast room was very friendly." - Alyce P. from North Vancouver, BC, April 7, 2010
"Warm, friendly reception and competitive price! We will highly recommend to our family and friends." - Margaret L. from Victoria, BC, April 4, 2010
"We had a a wonderful stay!" - Nadine M. from Edmonton, AB, April 4, 2010
"It was like coming home! We have been here before & love the staff. Keep doing what you are doing so well!" - Jim and Beth W. from Brandon, MB, April 1, 2010
"You deserve Trip Advisor's #1 ranking! Exceeded all of my expectations in all areas! Everyone was quite friendly and helpful. Thank you!" - Brian L. from Corvallis, ON, March 24, 2010
"Everything was perfect. All the front desk staff were very helpful and courteous!" - Bill and Evelyn L. from Saskatoon, SK, March 24, 2010
"All the staff were beyond expectations - very helpful and welcoming! Thank you for a home away from home." - Jeannie G. from Edmonton, AB, March 24, 2010
"Exceptional staff! Very impressed with the overall cleanliness of the hotel." - Jared M. from Calgary, AB, March 21, 2010
"All staff outstanding!! Great friendly interaction and interest. And great waffles!" - Mary W. from Saskatoon, SK, March 21, 2010
"Very pleasant and helpful staff. Love your mattresses, pillows and towels - comfort A+!" - Marjorie R. from Calgary, AB, March 21, 2010
"Great value!" - Plessa W. from Campbell River, BC, March 21, 2010
"All staff right from the manager to cleaning staff were so friendly and helpful." - Bob K. from Calgary, AB, March 20, 2010
"Great offering & experience! Excellent!!" - Brandy S. from Edmonton, AB, March 16, 2010
"Excellent continental breakfast - the server is very friendly, very enjoyable!" - Chris W. from Sewell Inlet, BC, March 16, 2010
"Thank you for making our stay very enjoyable. We have been here since 1999, with the exception of one year, and look forward to next year." - Carol and Darrell T. from Stettler, AB, March 16, 2010
"Everything was very satisfactory. Good place to stay!" Wilfred F. from Winnipeg, MB, March 14, 2010
"All staff were exceptional and too numerous to name. We noticed an overall upgrade since we last stayed. The beds were exceptionally comfortable and the shower was super! Recreational facilties were super clean and enjoyable." - Gordon and Carol S. from Regina, SK, March 13, 2010
"We always use Best Western. All staff were very welcoming in all areas." - Ross E. from Comox, BC, March 11, 2010
"Had no concerns whatsoever. Great view!" - Dorothy C. from Regina, SK, March 7, 2010
"Very clean and lovely room!" - Liz L. from Seattle, WA, March 7, 2010
"Excellent friendly service, from front desk staff and hostess in breakfast room." - Elva T. from Binscarth, MB, March 6, 2010
"Wonderful staff - great advice for restaurants! Bed was very, very comfortable! Breakfast area was spacious. Olympics (on large TV) 24-7 - thanks! We were busy seeing too many sights (in Victoria) to use whirlpool... Staff very helpful." - Lonnie S. from Stony Plain, AB, February 28, 2010
"Everyone was pleasant and helpful! The acceptance of Air Miles a plus!" - Rosemarie M. from Courtenay, BC, February 28, 2010
"The mattresses and pillows are fabulous! Felt like home!" - Carolyn K. from Stony Plain, AB, February 28, 2010
"Our room was very comfortable and it had all the amenities we required. It was a pleasant surprise when we found out about your complimentary breakfast." - Robert and Marilyn M. from Winnipeg, MB, February 28, 2010
"The check-in was super. The staff were excellent with all questions answered, were extremely friendly and professional. So happy that the rooms were non-smoking. Enjoyed every bite of the breakfast!" - Louise C. from Merville, BC, February 26, 2010
"Everything was just right! All the staff we came in contact with were very helpful. And the breakfast was a very nice start to the day!" - Duncan and Gertrude M. from Courtenay, BC, February 26, 2010
"All staff were exceptional." - Hector C. from Summerland, BC, February 23, 2010
"Our room was a good size and having the kitchenette was a plus." - Lillian H. from Regina, SK, February 23, 2010
"Everyone was very friendly and helpful. Keep up the good work!" - Sally W. from Campbell River, BC, February 22, 2010
"Excellent stay! I thought the room was excellent. And the staff were exceptional. Breakfast was very good. Thank you for an excellent stay. Will be back in 2011!" - Ken W. from Newmarket, ON, February 21, 2010
"The rooms were great - very comfortable! The whirlpool, sauna and steam room were very nice. Our room attendant did a great job in keeping the room comfortable." - Marty S. from Calgary, AB, February 21, 2010
"It was an awesome experience. All the staff were just awesome. It was a wonderful variety of breakfast items. Thank you!" - Pat A. from Campbell River, BC, February 19, 2010
"Excellent place to stay! Great service!" - Elizabeth and Dave C. from Calgary, AB, February 15, 2010
"Awesome view!" - Don G. from Saskatoon, SK, February 15, 2010
"Tha lady in the breakfast room was so nice and a pleasure to talk to." - Cheryl P. from Nanaimo, BC, February 15, 2010
"Always A-1 - A great Canuck hotel! Excellent quality! We love everything in & out. A treat to stay! Service outstanding. The housekeeping and breakfast host are very professional. Spa area was very clean. We'll be back. Thank you!" - Jim Y. from Campbell River, BC, February 14, 2010
"Most enjoyable visit to Victoria!" - Al B. from Port Alberni, BC, February 12, 2010
"All staff are friendly, very helpful and welcoming. The new kitchen in our room was lovely." - Louise & Don F. from Stoney Creek, ON, February 10, 2010
"Exceptional service from the front desk staff." - Robert T. from Comox, BC, February 10, 2010
"Staff were very friendly & informative." - Rod. B. from Vancouver, BC, February 7, 2010
"Every staff member we dealt with was pleasant and helpful." - Linda S. from Langley, BC, February 5, 2010
"Everything was perfect. I would for sure stay here again when I'm in Victoria." Ursula C. from Port Coquitlam, BC, February 5, 2010
"The bedding & towels were fresh & clean. The lobby is lovely. The free movies were entertaining. Nice to have the complimentary newspapers. Wonderful place and will be back soon!" - Lindsay S. from Qualicum, BC, February 4, 2010
"The nicest front desk staff we have met! We enjoyed our room - perfect! Breakfast was very nice and we would definately stay here again." - Verna B. from Kelowna, BC, February 4, 2010
"Great place! Great breakfast, especially the waffles!" - Dirk J. from White Rock, BC, February 4, 2010
"Staff very friendly and helpful. The bed was very comfortable." - Tom. D from Courtenay, BC, February 4, 2010
"Very friendly staff. We found our room very tidy and clean every day." - Inge W. from Westlock, AB, February 4, 2010
"All staff we have interacted with have been most helpful whether for service or tourist info! Housekeeping staff did a great job. Variety of breakfast choices enjoyable." - Karen and Ken C. from Comox, BC, February 3, 2010
"All the staff gave good service." - Beverley K. from Edmonton, AB, February 3, 2010
"Room was excellent. Wow - best breakfast in our 2-week holiday!!! Excellent location!" - Paul W. from Campbell River, BC, February 1, 2010
"All staff, front desk, housekeepers, breakfast staff - very friendly!" - Barbara M. from Comox, BC, January 31, 2010
"Excellent, friendly service. Great waffles!" - Paul P. from Lillooet, BC, January 30, 2010
"Everything was great! A really good variety at breakfast. Will use the whirlpool next time." Robert & Sylvia G. from Bowser, BC, January 30, 2010
"The room was squeaky clean, comfortable, attractive, the view great, the continental breakfast absolutely fabulous & with so much choice. The hot tub was clean and sparkling, and all the staff so courteous and friendly. It is also great to be so central and within walking distance of everything. I will definately stay here again and I will recommend it to my friends and acquaintances. Thank you - great job!" - Milda K. from Powell River, BC, January 29, 2010
"All staff were very friendly and helpful!" - Chris R. from Surrey, BC, January 29, 2010
"Nothing needs to be improved upon. Excellent stay!" - Cliff C. from Rocky Mountain House, AB, January 27, 2010
"All staff were friendly, helpful, and gave exceptional service. Our room was excellent! We will use the whirlpool next time we come." - Colleen S. from Carlyle, SK, January 26, 2010
"The staff were great!" - Maitland M. from Vancouver, BC, January 26, 2010
"Breakfast was a pleasant surprise, especially the waffles!" - Carole C. from Alert Bay, BC, January 25, 2010
"Outstanding shower and breakfast. We will be back!" - Liam P. from Courtenay, BC, January 24, 2010
"Everything was great! Very pleasant, comfortable and clean." - Faye B. from Campbell River, BC, January 24, 2010
"Consistently good service! I like the new self-serve buffet in the breakfast room." - Ed & Roz O. from Langley, BC, January 23, 2010
"The staff were very courteous, cheerful and obliging. They were all great!" - Ray W. from Saint John, Nova Scotia, January 21, 2010
"Very pleasant and professional staff. Our regular room was unavailable so we had a very reasonable upgrade to a view studio. We enjoyed the wonderful view of the park." - Cameron K. from Parksville, BC, January 19, 2010
"Everyone was pleasant, friendly, helpful and we were always greeted with a smile." - Sonja M. from Campbell River, BC, January 19, 2010
"Very good staff. Very nice and clean accommodations." - Connie O. from Vancouver, BC, January 19, 2010
"Room was very clean, beautiful and quiet. Breakfast was fresh and excellent!" - Brian T. from Parksville, BC, January 19, 2010
"It has been a wonderful stay!" - David L. from Winnipeg, MB, January 18, 2010
"Very nice and bright breakfast room! Keep up the good work." - Rick L. from Courtenay, BC, January 17, 2010
"The new kitchen in the guest room looks great. The room was an unexpected surprise for both of us." - Hayley M. from Vancouver, BC, Janaury 13, 2010
"It was comfortable and quiet - thanks!" - Anna Lucia S. from Fanny Bay, BC, January 13, 2010
"Excellent room and kitchenette facilities. All staff were very courteous, smiling and helpful." - Christine S. from Courtenay, BC, January 12, 2010
"The hotel staff are great! The selection in the breakfast room is lovely." - Janice S. from Heriot Bay, BC, January 10, 2010
"Desk staff was excellent, especially the manager. Everything was very nice. I will return." - Susan R. from Wrangell, Alaska, January 9, 2010
"Very satisfied - we have stayed here before and will do so again!" - Val C. from Galiano, BC, January 8, 2010
"Everything was excellent!" - Maria and Adam D. from Vancouver, BC, January 4, 2010
"Always enjoy our stay here! Love the breakfast room expansion. So much more room & light!!" - Charlene C. from Courtenay, BC, January 3, 2010
"You cannot improve on perfection!" - Terrance C. from Prince George, BC, January 3, 2010
"Nothing is too much for the front desk staff to do for you. Nice TV in the breakfast room." - Gus & June B. from Westbank, C, January 2, 2010
"We'll definately be back and will recommend to others." - Annabel G. from Duncan, BC, January 1, 2010
"Thanks to all the front desk staff - you made everything easy! Our room was very comfortable and clean, home away from home." - Gillian S. from Columbus, OH, December 29, 2009
" Front desk, breakfast attendant and maid were personable, very nice and hospitable - made us feel comfrtable and at ease. The new chairs and other updates in the rooms were nice." - Vince B. from Summerland, BC, December 28, 2009
"Our usual Victoria hotel!" - Robert M. from Nanoose Bay, BC, December 28, 2009
"All of your staff from the desk to the maids are very friendly and helpful. Your suprise Christmas gift was appreciated and very thoughtful!" - Frank N. from Sequim, WA, December 27, 2009
"Very pleasant and helpful lady at the front desk. The breakfast attendant was friendly, liked the variety for breakfast." - Ken M. from Courtenay, BC, December 26, 2009
"Have been coming to this hotel for years!" - Malcolm L. from Courtenay, BC, December 23, 2009
"Breakfast was awesome!" - Daniel M. from Winnipeg, MB, December 23, 2009
"We were very pleasantly suprised with the in-room kitchenette included. The breakfast selection was very well laid out and seating was comfortable." - Wayne & Sheila L. from Parksville, BC, December 20, 2009
"Couldn't have been better!" - Bill N. from Calgary, AB, December 19, 2009
"Favorite spot - we come here often. It's just perfect. Love the waffle machine and the new larger breakfast room. You have it all!" - Patricia F. from Courtenay, BC, December 19, 2009
"All the front desk staff were most helpful and friendly!" - Jane H. from Comox, BC, December 18, 2009
"The service we received from the gentleman at the front desk was above and beyond - thank you!" - Muriel M. from BC, December 15, 2009
"Very friendly staff - nothing was a bother. Lots of choices at breakfast. Also loved the size of the whirlpool." - Sharon P. from Terrace BC, December 14, 2009
"The best bed we've found in a hotel!" Rick S. from Port Alberni, BC, December 14, 2009
"Good selection at breakfast and in a nice dining area." - Dan B. from Courtenay, BC, December 13, 2009
"Especially liked the free in-room internet connection." - Donna E. from Comox, BC, December 12, 2009
"Everyone so nice, helpful - thanks!" - Murray K., December 10, 2009
"Room is #1. Very good." - Gerald G. from Parksville, BC, December 10, 2009
"Front desk staff provided outstanding quality of service. Well done!" - Michelle H. from Ferndale, Australia, December 6, 2009
"Breakfast room staff was very friendly and provided excellent service. Genuine care and desire showed to all customers with a smile." - Fario L. from Seattle, WA, December 3, 2009
"Your breakfast room is very inviting." - L. Marthaller from Chestermere, AB, December 2, 2009
"Everything was great! Love the underground parking - secure feeling. Lovely breakfast room attendant, very friendly and helpful. The whirlpool and sauna looked great, just no time to use it." - Sharon K. from Calgary, Alberta, November 28, 2009
"All staff here were great! Everyone made me feel right at home! Amazing breakfast choices!" - Sibel T. from Richmond, BC, November 26, 2009
"Great! Nice, clean room. Excellent view of the park! Nice hotel!" - Linda S. from Calgary, Alberta, November 26, 2009
"Front desk agents were super friendly. Secure free parking a huge plus! Not enough time with this stay to enjoy the recreational amenities, but will act as a lure for next stay." - Leslie T. from Comox, BC, November 26, 2009
"All front desk and breakfast room staff were amazingly friendly & helpful. Breakfast room was beautiful and very nice to have available to 'busy on the go' guests. Best experience yet!" - Lucy B. from Vancouver, BC, November 25, 2009
"Staff were very friendly and helpful in providing assistance. Great selection at breakfast and everything was fresh!" - Lori B. from Calgary, Alberta, November 24, 2009
"Most comfortable and well-appointed room - was perfect as is! Pleasant staff!" - William H. from Qualicum Beach, BC, November 24, 2009
"Excellent! Extensive expansion renovation to the breakfast room since our last visit has really improved efficiency. Well done." - Karen R. from Kelowna, BC, November 22, 2009
"The staff were so genuinely nice and professional. We loved the towels, the extra roomy shower curtain, the great maid service, everything was so classy & clean. This is the 1st hotel that supplied us with baby sheets and a blanket for the playpen. Very handy & cute! Truly the best "continental" breakfast we have had. We loved all the choices and the waffles were excellent. Classy accomodations!" - Glenn C. from Port Moody, BC, November 21, 2009
"Front desk staff were exceptionally friendly & helpful. They made us feel most welcome. Everything in our room was excellent. Breakfast attendant was very charming. Free parking and local phone calls were appreciated. Our experience was great - we will return." - Roy P. from Anacortes, WA, November 21, 2009
"We will so stay here again - everyone was awesome! Excellent continental breakfast - lots of choices. Too much to do in Victoria this trip to use all amenities. First time staying here and you will see us again." - Cathy D. from Nanaimo, BC, November 19, 2009
"Our room was excellent. Excellent hostess in the breakfast room - very friendly, good for PR. This kind of excellent breakfast will bring in more people." - Nick V. from Chilliwack, BC, November 16, 2009
"Great spacious guest room and lovely view. Breakfast attendant was helpful and very cheeerful." - Gordon & Nora W. from Mortlach, SK, November 16, 2009
"Way to go green! Laundry program, in-room recycling, etc. Very comfortable bed. Excellent staff at the front desk and in housekeeping. Would definately recommend this hotel to others. Thank you!" - Judy M. from Abbotsford, BC, November 15, 2009
"We found all your staff friendly, outgoing and helpful. A good breakfast - great selection, helpful staff, and hours are generous. Also, we love your bath towels." - Marjorie R. from Calgary, AB, November 15, 2009
"Staff was courteous and helpful. Our stay was just great and will recommend to others." - Susan M. from Vancouver, BC, November 15, 2009
"Everyone is so nice and very helpful. It was delightful!" - Karen B. from Bellingham, WA, November 14, 2009
"Our room felt like a comfy B & B - loved it and wish I could have stayed longer! So much nicer than other hotels we've stayed at! Lovely breakfast room - it must be so nice in the summer! Staff at the front desk gave great advice. It was a quick visit to see relatives - no time - but would use the sauna & exercise room if staying longer. We'll be back." - Alyce P. from North Vancouver, November 11, 2009
"Kudos to the breakfast gal, who was very helpful, friendly & constantly working to ensure things were fully stocked and clean." - Laurene B. from Onoway, Alberta, November 11, 2009
"We were well looked after - staff made us feel welcome. The continental breakfast included offered something for everyone." - Marion N. from Black Creek, BC, November 10, 2009
"Our room was over and beyond - loved it as we walked in. There is so much to do in the city, we had no time to enjoy the hotel's recreational amenities as well." - Andrea C. from Scarborough, ON, November 10, 2009
"All the staff we came in contact with were excellent and cheerful." - Keith H. from Chilliwack, BC, November 8, 2009
"Excellent service. Friendly staff!" - Gary S. from Courtenay, BC, November 7, 2009
"Appreciated the underground parking." - Judy S. from Nanaimo, BC, November 7, 2009
"Excellent!" - Sharon W. from Port Coquitlam, BC, November 5, 2009
"We have been impressed with our stay here - it was excellent. Very pleased with our room, especially the view of the park and the Inner Harbour. Enjoyed the breakfast very much and the attendant was delightful." - Aaron S. from Calgary, Alberta, November 4, 2009
"Your front desk staff was very helpful in getting us into the room of our choice. Thank you!" - Curtis G. from Seashelt, BC, November 1, 2009
"The young man at the front desk in the evenings was very nice, very efficient and helpful. Location is great!" - Charles G. from Vancouver, BC, October 31, 2009
"We found all of the staff most helpful & friendly." - Ilene C. from Grand Prairie, AB, October 31, 2009
"Appreciated the complimentary breakfast. Very convenient location." - Frank & Cathy K. from Vancouver, BC, October 29, 2009
"We love going to Victoria & staying here. Great job!" - Karen K. from Mission, BC, October 28, 2009
"We have stayed in several Best Westerns and enjoy the set-up. It was a very comfortable stay here and close to the harbour." - Jan L. from Calgary, Alberta, October 28, 2009
"Awed by staff - they are great! Very nice guest room." - Avery W. from Smithers, BC, October 24, 2009
"Great room, comfy beds, great shower" - Janet M. from Sooke, BC, October 24, 2009
"Very friendly, warm & welcoming front desk staff. Everything was great and we were very pleased with our stay here in Victoria." - Colleen D. from Edmonton, Alberta, October 23, 2009
"Great Value... The complimentary continental breakfast was better than at a lot of other hotels. Everyone did a good job. Just keep doing what you are doing." - Jay D. from Hillsboro, Oregon, October 23, 2009
"We enjoyed our stay and will be back!" - Ron B. from Parksville, BC, October 21, 2009
"Love this location!" - Brian D. from Armstrong, BC, October 21, 2009
"Great service from the front desk, excellent service from maintenance & good variety of food in the continental breakfast buffet. We had a great time! Thank you." - George D. from October 20, 2009
"All staff provided excellent customer service - we appreciated it." Adelia L. from California, October 17, 2009
"The front desk staff were excellent. I have never dealt with such professionalism and courtesy. Breakfast staff were very polite and helpful." - Josina S. from Arizona, October 17, 2009
"Couldn't ask for more! I can always rely on Best Western. You're the best!" - Donald G. from Parksville, BC, October 17, 2009
"Reservation staff went out of their way to welcome us and provide everything requested. All staff provided excellent service. Thank you." - Alexander A. from Angmering, UK, October 17, 2009
"Thank you for accommodating the Royal Victoria Marathon runners with an early breakfast. This was so much appreciated!" - Ken D. from Sherwood Park, Alberta, October 16, 2009
"Lovely Breakfast Room, good selection of breakfast food. Great day-starter!" - Jennifer and Andrew D. from Calgary, AB October 16, 2009
"Our first time in your new Breakfast area. A really great addition!" - William K. from Qualicum Beach, BC, October 16, 2009
"Great staff! Breakfast was just like we have at home with more choices though." - Ross & Theresa H. from Brandon, MB, October 15, 2009
"Front desk staff were efficient, friendly & professional - always a pleasure to deal with." - Ron H. from Port Coquitlam, BC, October 14, 2009
"Great helpful staff! Will come back again!" - Jackson F. from Fort Saskatchewan, AB, October 13, 2009
"Front desk handled large group very efficiently, super friendly and very accommodating in storing our luggage. Lots of choices at breakfast. Everything fresh & super service. Very difficult to single out any one person - they were all SUPERB!" - Lynn S. from Portland, OR, October 12, 2009
"Very friendly and helpful staff. Most comfortable hotel bed we've had in Victoria. A+++" - Mary P. from Seattle, WA, October 12, 2009
"The front desk staff provided excellent customer service." - Patrick W. from the U.K., October 9, 2009
"I loved the outside deck for relaxing!" - Rob K. from Sequim, Washington, October 9, 2009
"Great to sit out on the balcony (adjoining the room)" - Tom M. from North Vancouver, September 19, 2009
"Front desk staff were compassionate with change of plans when spouse was hospitalized. Thank you." - Judy M. from Honolulu, Hawaii, September 17, 2009
"We so appreciated the clean & fluffiness of the bed and the extra towels. Keep up your excellent work." - Beverly T. from Arnold Park, WA, September 15, 2009
"Very comfortable stay. Will recommend this hotel." - Ann & Ray C. from Calgary, AB, Sept. 14, 2009
"All staff was friendly & helpful." - Connie S. from Ottawa, ON, September 12, 2009
"Nice clean rooms, well kept building. It's all good!" - Mike R. from Spokane, WA, September 12, 2009
"High standard of service & excellent staff." - Jenny B. from Burra, Australia, September 11, 2009
"Enjoyed our stay again this year and will return again next year." - Leon & Carole M. from Caledon, ON, September 11, 2009
"Breakfast staff extremely nice & helpful. Superb job maintaining (breakfast) supplies." - James & Gail L. from Venice, Florida, September 11, 2009
"Front desk staff was awesome - went 'above and beyond'. Thanks! Breakfast area was clean, organized and service very good!" - Yvonne H. from Parksville, BC, September 2, 2009
"Always use Best Westerns and really like this hotel - always great rooms & great location. All staff were excellent - friendly, cheerful, helpful." - Cathy C. from Goldstream, BC, August 31, 2009
"Girl at front desk was very helpful and friendly. Breakfast room had good food - prepared well! Pool is nice, hot tub is nicer! Everything was great - thanks!" - Adrian M. from Regina, SK, August 31, 2009
"Great people everywhere - all staff! Excellent gal at breakfast!" - Andy Y. from Courtenay, BC, August 31, 2009
"Kitchenette came as a positive suprise, same with the balcony. Liked our stay" - Annikki N. from Bothell, WA, August 30, 2009
"Loved everything. Fitness room was an unexpected extra! Everyone was great, especially the check-in staff." - Diane & Phillip R. from Tunbridge, UK, August 30, 2009
"The girls at check-in were great!! Very personable. Breakfast room attendant was very friendly and helpful!" - Julia L. from Surrey, BC, August 30, 2009
- Wendy R. from Surrey, BC, August 27, 2009
" Breakfast staff were very hard-working and friendly. The waffles were delicious (and) the kids loved the pool!
- Joanne C. from Surrey, BC, August 26, 2009
"Front desk staff were so friendly and helpful on our first evening in Victoria! The attendant did a great job in the breakfast room - very friendly and helpful."
- Barbara M. from Irvine, CA, August 24, 2009
- Barbara M. from Irvine, CA, August 24, 2009
"Super staff! Beautiful rooms! Outstanding location" - David B. from San Jose, CA, August 24, 2009
"Great welcome from the front desk staff. Allowed to drop bags off before checking in so we could explore Victoria! Awesome bed! Great waffles and coffee (in breakfast room)! - Scott M. from Portland, OR, August 24, 2009
"All staff were very good!" - Bill & Frances W. from Langley, BC, August 23, 2009
"Beyond our expectations in every way!" - Julie S. from Calgary, Alberta, August 19, 2009
"Very friendly service. Very cozy and comfortable room! Nice pool!" - Katrina K. from Pointe Claire, QC, August 16, 2009
"The front desk ladies were all very polite, friendly, and knowledgable. The room was excellent! I wouldn't change a thing." - David S. from Russell, ON, August 12, 2009
"Best Westerns are always great places to stay..." - Pauline P. from Cambridge, ON, August 11, 2009
"Thanks for making our stay a joy. Your kindness is appreciated." - Kim T. from Langley, BC, August 10, 2009
"Everything was perfect. The bed was so comfortable. Liked the fact there were extra towels and pillows. (In the Breakfast Room) everything was fresh and lots of variety. The view and location fantastic! Not a single complaint at all. Good job folks! We had a wonderful stay and will definitely be back in the future. " - Lorelei P. from Edmonton, AB, August 10, 2009
"Staff was great - friendly, helpful, caring! Thank you for making our stay a joy. Your kindness is appreciated!" - Karen T. from Langley, BC, August 9, 2009
"Very knowledgable, giving above average service. Very welcome atmosphere, comfort above and beyond. Keep up the quality and I will spread the word on where to stay while in Victoria." - Carol H. from Calgary, Alberta, August 9, 2009
"Very enjoyable stay, facilities excellent." - Carol & Laurence J. from Cootamundra, Australia, August 9, 2009
"We have stayed here many times and everything was great. Very nice & pleasant to make reservation. Excellent choice of foods (for breakfast)." - Leo C. from Bellingham, WA, August 8, 2009
"Very friendly staff. Very comfortable bed & a great view." - Susan F. from Olympia, WA, August 8, 2009
"Excellent staff. Best sleep I have had all holidays. Love the comfortable bed." - Marjorie B. from Edmonton, AB, August 5, 2009
"We loved staying here & looking out from our room. We are sorry to be leaving." - Margaret N. from Forest Hill, Australia, August 5, 2009
"Great staff, very polite and professional. Can't get much better than this - SUPERB!" - Judith J. from Sidney, BC, August 3, 3009
"Staff arranged alternate parking for our oversize vehice. Thanks!" - Christine F. from Vanderhoof, BC, August 3, 2009
Staff were knowledgable about the area and extremely pleasant and helpful. Room was well stocked... Lobby coffee was a nice touch and appreciated. For a continental breakfast, the selection was diverse and well stocked." - William S. from Sacramento, CA, July 31, 2009
"Staff helped us in a difficult situation in a very kind and great form. Real exceptional!!!" - Eberhard W, from Gruenstadt, Germany, July 31, 2009
"Level of service has been extraordinarily high - most welcome and remarkable." - Pamela J. from Richmond, BC, July 26, 2009
"Very comfortable beds and wonderful pillows - great sleep! Excellent complimentary breakfast. We were impressed by this..." - Tammy G. from Etobicoke, Ontario, July 15 2009
"It was one of the best hotels we have been in! Thank you! We were very pleased! Good food and clean!" - Susan & Norm H. from Sequim, WA, July 15 2009
"Have stayed at soooo many Best Westerns cause we have elite diamond card and this is tops... the view the best (7th floor). Will be back soon I hope!" - Barbara L. from Mountlake Terrace, WA, July 10, 2009
"From the front office to the housekeeping staff everyone was extremely welcoming and the room was immaculate. As a real estate owner and developer I travel a great deal and average over 100 nights per year in hotels worldwide and I found the stay at your hotel to be among the best overall values I have experienced." - Mike F. from Richmond, BC, July 8 2009
"Very well equipped - a most comfortable excellent room. Loved the balcony! We look forward to returning to this hotel many times & will recommend it highly." - Chris C. from Ontario, July 3 2009
"We will be back. Thanks for treating us like friends!" - Al B. from BC, June 22 2009
"The breakfast room has a very nice atmosphere. This hotel is great! We stay here everytime we come to Victoria." - Morgan M. from BC, June 19 2009
"Staff went out of their way to see we had everything we needed." - Susan C. from Huffman, Texas, June 12 2009
"My group was happy with the variety and quality of the breakfast plus the young ladies kept the counter well stocked with food, smiling and friendly all of the time... Thank you for caring for the environment and asking others to do the same." - Barbara M from California, May 14 2009
"Really enjoyed the front grounds, would like to come back in the summetime to see." - Sarah L. from BC, May 10 2009
"Very effective & outstanding staff at front desk. Excellent all around. Best continental breakfast I've ever had!" - Andrea F. from BC, May 3 2009